We are confident that you will be impressed with your Raptor Weight vest purchase and we pride ourselves on delivering outstanding quality and customer satisfaction.
WARRANTY & RETURNS
Rest assured all Raptor products are produced using only the best quality materials and craftmanship. All Raptor products undergo strict quality control and testing before reaching our customers.
We are confident that IF you care for your vest correctly you can expect many years of service in return.
All Raptor Weight Vests and accessories are covered by a 1 year warranty against manufacturing defect.
Normal wear and tear is not covered and will not be accepted as a defective product claim.
We also understand that from time to time, when goods are delivered they are sometimes not exactly as expected.
To this end, if you are not happy with part, or all, of your order when it arrives, you may return it to us, at your expense, within 14 days for a refund of the purchase price. The goods must be returned in un-used condition in their original packaging. Please obtain proof of postage when returning items, as they are legally your property until they reach us. The returns address is available below and on the contact page.
When an order is inspected on delivery and deemed to be damaged or not as ordered, customers are entitled to an exchange or refund. This does not affect your statutory rights. If this occurs, please contact us via email or telephone and we will discuss the best solution.
Raptor Training Vests (RTV) Ltd
Wey Court West
Registered company number 06789219